Specialty Contents Restoration Company

Expert Restoration for Complex and Specialty Claims

Prism is a specialty contents restoration company for insurance adjusters & contractors focused on commercial equipment and complex contents losses with item-level documentation, structured reporting, and reliable turnaround times so adjusters and contractors can move forward with confidence.

Our Company is a top-rated service provider.

Very professional. They cleaned over 20 taxidermy mounts after a house fire and they did a great job. Did what they said they would, kept to the scheduled plan. Responsive. Would definitely use them again.

Elizabeth Mateo

Specialty Contents Restoration Services

Prism Specialty Restoration is a national specialty contents restoration company built for commercial equipment, large-loss environments, and complex contents claims. We work alongside insurance adjusters and restoration contractors to restore electronics & equipment, textiles, fine art, and documents that fall outside the scope of generalist restoration firms.

Every item is processed with documented inventory, item-level tracking records, and structured reporting while supporting defensible outcomes across both commercial and residential claims, from revenue-critical equipment to sensitive residential contents.

Our work is structured through dedicated specialty divisions, each operating with defined testing protocols, and controlled restoration environments. From appliances and IT infrastructure to archival documents, artwork, and large-scale commercial inventories, every item is evaluated, processed, and reported with precision. We restore what others default to replacing, reducing claim costs and preserving asset value.

Prism technician with a hand truck at a loading dock

Featured Specialty Services

Most structural restoration companies focus on rebuilding the property, we focus on the specialty equipment and contents inside. These are the items that require detailed evaluation, documented inventory, and technical restoration to accurately determine loss exposure and support defensible claim outcomes.

Each of our divisions is built for categories that require more than basic handling. We deliver structured processes that give you clear documentation, faster decisions, and better claim control for document digitization and validating lightning-related failures.

Commercial & Large Loss

Reduce downtime with rapid-response equipment restoration for commercial environments. We support large-loss claims with scalable inventory, processing, and reporting.

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Textiles & Soft Goods Restoration

Specialized restoration for clothing, fabrics, and soft goods using controlled cleaning, deodorization, and fiber-specific processes.

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Art & Collectibles Restoration

We have conservation in mind when performing restoration for fine art, high-value collectibles, and any item with artistic or sentimental significance, preserving integrity, provenance, and long-term value.

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Electronics & Appliances

Diagnostics-first restoration for residential and commercial electronics, includes restorability testing and documented reporting for claim decisions.

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Need Specialty Equipment Restoration Support?

Submit a claim and a Prism specialist will assess the loss, coordinate the appropriate divisions, and initiate inventory, documentation, and restoration workflows.

Most claims involve multiple categories of equipment. Prism ensures the right specialists are engaged from the start without added coordination for the adjuster or contractor.

What Prism Delivers That General Restoration Companies Don't

Prism provides the process, documentation, and specialty expertise required to move items claims forward with clarity and speed.

Three Prism service vans for Specialties, Art, and Textiles divisions

Built from Four Specialty Companies 

Prism was formed by uniting four independent restoration specialists — ERS, ART, TEX, and DFD — each built around a specific category of contents with years of focused expertise.

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Gloved hands cleaning a gilded picture frame with a cotton swab

One Claim. Every Category.

A single claim submission activates all relevant specialty divisions. No vendor coordination. No missed categories. No delays in evaluation.

Technician using a pneumatic tool on electronics in a workshop

Documentation Built for Adjusters

Inventory,  tracking, certified inspections, and restore-vs-replace reporting are integrated into every project.

Two technicians loading a flat-screen TV onto a hand truck

A True Extension of Your Team

We manage pack out, specialty restoration, and return logistics so contractors can stay focused on structural scope and timelines.

Technician cleaning a video camera with a blue cloth

Restore Instead of Replace

Restoration is typically faster and more cost-effective than replacement. Prism provides the testing and documentation to support that decision with confidence.

Key statistics

45+

Specialty Restoration Locations Nationwide

4

Dedicated Specialty Divisions

9,300+

Claims Processed Annually

33+

Years serving our communities

Who We Work With

Prism partners with insurance professionals, contractors, and property owners to restore equipment and keep recovery moving forward.

Adjusters

Structured documentation, restorability assessments, and reporting designed to support claim decisions.

Adjusters

Contractors

Specialty equipment handled without disrupting restoration timelines or project flow.

Contractors

Businesses

Rapid recovery of critical equipment and assets to minimize operational downtime.

Businesses

Homeowners

Clear answers on what can be restored, and a process designed to protect what matters most.

Homeowners

Frequently Asked Questions

Specialty equipment restoration focuses on evaluating, restoring, and documenting items that require more than general handling, such as electronics, textiles, documents, and art (fine art, sentimental art, and collectibles). It involves category-specific processes, controlled environments, and restorability reporting to determine whether items can be saved instead of replaced.

Find a Specialty Restoration Specialist Near You

With 45+ locations nationwide, Prism can respond quickly and coordinate specialty equipment restoration across multiple categories and claim types.

Restoration Insights & Resources

Industry News

Updates and coverage related to specialty equipment restoration.

In the News

Case Studies

Real-world examples of equipment restoration across claim types.

Case Studies

Restoration Insights

Technical articles on documentation, processes, and best practices.

Blog

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